Customer Support

We're happy to help with questions about our GPU machines, active rentals, performance or availability.

Contact us

• Email: support@murometsfarm.com
• Response time: within 2 business days
• Business: MurometsFarm
• Address: 26400 NE Valley St, #1335, Duvall, WA 98019, United States

Billing questions

Rentals of our machines are contracted and billed by Vast.ai. For invoices, charges, credits or refunds on your rental, please contact Vast.ai support through your Vast.ai account. See our Refunds & Cancellations page for details.

Technical issues with a rented machine

When writing to us, please include your Vast.ai instance or machine ID and a short description of the problem so we can look into it quickly.